Q: Are you able to inform us some background on ULTATEL and its founder and CEO Amr Ibrahim?
ULTATEL was based in 2016 by Amr Ibrahim. Amr has many years of expertise in telecommunications. Moreover, he has developed a deep understanding of the business as a complete and the pitfalls that plague the competitors. He created ULTATEL in thoughts to offer not only a suite of high-quality cloud communications products, but in addition to concentrate on giving its prospects the customizability and help that they should develop their companies. All of this with out any salacious practices reminiscent of hidden charges and neglectful customer support.
Q: What are some firms ULTATEL works with? Is there any firm too huge or too small to work with?
ULTATEL works with firms of all sizes and industries. A few of the extra notable firms are Lidl, Boys and Women Membership of America, and Nationwide. There isn’t any firm too huge or too small that may successfully make the most of ULTATEL’s premier cloud communications platform. And ULTATEL doesn’t discriminate in opposition to any firm concerning their dimension in the case of receiving our award-winning buyer help.
Q: We speak so much about entrepreneurship and progress over right here. What’s one piece of recommendation those that began on the bottom flooring and grew with ULTATEL’s success would give others?
We have now seen small companies that spoke with our account managers concerning beginning off with simply 1 line and over time they grew to 100+ strains. One piece of recommendation we may give is that no problem is out of attain when you find yourself prepared to place within the onerous work, keep updated with business traits, and most significantly it is best to observe a customer-centric enterprise mannequin that focuses on delighting your prospects.
Q: In pondering by way of ULTATEL’s timeline, what’s a motto or studying expertise the corporate will at all times use shifting ahead?
An analogous reply to the earlier query, however specializing in addressing your buyer’s wants. We be certain that their expertise is seamless is at all times our high precedence. Following this primary precept has led to our continued progress and receiving a cornucopia of constructive testimonials and opinions. We are going to proceed to observe this technique, in addition to preserve a concentrate on customizability and scalability which can be in keeping with our buyer’s necessities and objectives.
Q: The place do you see the corporate headed?
If all goes nicely, we see ULTATEL persisting in its fast progress throughout the unified communications business. We had the pleasure in 2022 of being awarded the #1 resolution in general worth and buyer help by Gartner. We are going to proceed to attempt for the highest quality service, performance, and help. These are what really issues to us.
Q: What else would you want us to know?
We wish to thank all of our great prospects for the chance to talk on behalf of our firm on this interview. If anybody is fascinated about upgrading their enterprise cellphone system or wish to learn more about ULTATEL, please go to our web site.